Pricing and Fees.
We never want to profit from fees or confusion
Part of our core philosophy at Koho is to charge you as few fees as possible. Certain services require third parties and that means it costs us money to access them. In the rare instance that we do charge fees, we want to make sure you’re up to speed and understand how to avoid them. If you ever feel as if you were charged a fee unfairly, let us know and we’ll do our best to reverse it.
Finally, we’re working hard to end fees forever.
This is just the first step.
Here is the complete list of fees associated with your Koho Card
|Account Activation Fee||$0/Free|
|Monthly Account Fee||$0/Free|
|Automatic Paycheque Load||$0/Free|
|Live customer service||$0/Free|
|Cheque Sending (per cheque)1||$1.00|
|ATM Withdrawal - Domestic, in network ATM||$0/Free|
|ATM Withdrawal - Domestic, out of network ATM||$2.00|
|International ATM Withdrawal||$3.00|
|Foreign Exchange Transaction Fee2||1.5%|
|Card Replacement Fee||$0/Free|
|Card Cancellation Fee||$0/Free|
1 — Printing and sending a cheque can be expensive. This small fee prevents us from becoming a cheque writing service and recovers most of our costs.
2 — Virtually all cards charge this fee, most upwards of 2-3%. Most consumers aren't actually aware of this because it's lumped in with the foreign exchange conversion. We keep ours one of the lowest rates in the industry and break it out into a separate fee so you know exactly what it is.
3 — Because the internet and the environment.