Get in touch with our support team
We find that most questions can be easily resolved with our extensive Help Centre, so recommend checking that out first. If you can't find the answer you're looking for, our friendly and knowledgeable team of agents is available to help 7 days a week!
Here's how you can reach us through our in-app or web chat:
For mobile users
If you have the KOHO app downloaded already:
Tap on the profile icon in the top left corner
Scroll down to Support
If you have the KOHO app downloaded but are having trouble logging in:
Tap Forgot Password
Tap on the chat bubble in the top right corner
For web users
If you want to contact us from our web platform:
Click the chat bubble in the top right corner
Interested in partnering with us? Send us a note at firstname.lastname@example.org.
See our FAQ section for advice and answers from the KOHO team.
Do you suspect a fraud issue with your account? Reach out to us at email@example.com.
Have you discovered a security vulnerability in our system? Let us know via our Vulnerability Disclosure Program, with details on how to reproduce the suspected issue.