Tenant insurance (also called renter’s insurance) is coverage that protects you and your belongings when you’re renting a home, condo, or apartment.

Your landlord’s insurance usually covers the building, not your stuff—tenant insurance fills that gap and can also protect you if you accidentally cause damage or someone gets hurt in your place.

No, it’s not mandatory. But landlords often require you to have it by putting it in your lease agreement.

To fulfill the terms of your lease and to protect you, your stuff and others who visit your place.

Tenant insurance can cost anywhere from $20 - $50+ in Canada, and depends on what province you live in, your building type, the amount of coverage you want, your deductible, and what you own.

With KOHO, Standard Coverage is a group insurance product with predefined coverages offered by the insurer in Alberta, Ontario, Manitoba, Nova Scotia, and British Columbia. Members can purchase this standard coverage through KOHO. Pricing starts at $22 per month.

Custom Tenant Coverage is for tenants with needs that are not covered by the standard tenant coverage. You can select custom insurance with KOHO based on your own specific requirements. Pricing of custom tenant insurance depends per policy.

Claims need to be submitted through the insurance administrator. Claims can be submitted by email to [email protected]

You can also access the email address to submit a claim in the KOHO mobile app:

-Open the KOHO app

-Go to the Discover tab, then select Tenant Insurance

-With an active policy, you can initiate a claim by selecting “Make claim

Note: KOHO cannot assist with claims-related questions as KOHO does not manage or assess claims. This is the sole ownership of the administrator of the insurance product. You should contact the insurance provider directly.

Standard Tenant Coverage is only available to KOHO members in Alberta, Ontario, Manitoba, Nova Scotia, and British Columbia*.

*Insurance products are created by the insurer, who has the sole authority to determine coverage restrictions. Please be advised that province eligibility requirements are subject to change in the future.

KOHO has partnered with Walnut Insurance as the official insurance provider. For more information visit: https://www.gowalnut.com/ca/koho

Should you wish to cancel your policy and remove your coverage, you can do so by following the steps below:

-Open the KOHO app and go to the Discover tab.

-Select Tenant Insurance > MoreChoose “Cancel policy” to cancel your Tenant Coverage.

-Your Standard Tenant Coverage policy for coverage in your home will remain active until the next billing date.

With KOHO’s Rent Reporting, you can help build your credit history by paying rent to your landlord with KOHO! Here's how it works: Once you enrol in a paid plan or subscribe to Credit Building, you can utilize Rent Reporting! Let us know your renter details Pay your landlord from your KOHO account through e-Transfer, a pre-authorized debit, or your KOHO card For each monthly rent payment, we’ll report to Credit Bureau Equifax See your credit history improve

You can earn 0.25% cash back on rent payments up to $3,000 per month when paying rent with your KOHO account. Ensure your rent is paid with your KOHO account via e-Transfer, pre-authorized debit, or using your KOHO card details.