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How Safe Are Online Banks?

4 min read

how safe are online banks

Written By

Nick Saraev
Nick Saraev

With lower fees, better interest rates, and convenience, there's plenty of reasons to love online banks. But are they safe?

As our digital lives expand, so too does the realm of online banking, offering an array of services from savings accounts to complete banking solutions.

This shift towards online bank accounts and the convenience they offer has not gone unnoticed by Canadians seeking efficient financial management. However, amidst this digital shift, concerns about the safety of online banks persist.

Ensuring the security of financial transactions and the protection of online banking information has become paramount. A secure internet connection becomes not just a necessity but a cornerstone in safeguarding your banking online.

So, let's delve into how online banks and credit unions are reinforcing their defences, ensuring your financial institution remains your ally in the digital age.

The Rise of Online Banks

The banking sector has witnessed a monumental shift in the last few decades, transitioning from the brick-and-mortar establishments of traditional banks to the dynamic, digital-first approach of online-only banks.

This evolution speaks volumes about the changing preferences and needs of consumers who prioritize convenience, speed, and efficiency in their financial dealings.

In fact, 9 out of 10 people are now using online banks in Canada to manage their financial affairs. This widespread adoption highlights the trust and reliance on the digital banking infrastructure that has become an integral part of Canadians' everyday lives.

From Traditional to Digital

Traditional banks have long been the cornerstone of personal finance, offering a sense of security with their physical presence. Yet, as technology has advanced, so has the demand for more accessible and less time-consuming banking options.

Enter online banking, a service that has redefined the essence of financial transactions. Unlike traditional banks, online banks offer a plethora of services accessible from the comfort of one's home or while on the move, eliminating the need for physical visits to a bank branch.

  • Convenience at Your Fingertips: Online banking services allow you to manage your bank account, pay bills, and transfer money with just a few clicks.

  • Efficiency Redefined: The streamlined processes of online banks mean less waiting time for account opening, loan approvals, and other banking services.

A Spectrum of Online Banking

The digital banking ecosystem is diverse, catering to different needs and preferences. Here's a look at the various types of online banks shaping the future of finance:

  • Online Banks: These are digital-first institutions that operate primarily on the Internet, offering traditional banking services without physical branches.

  • Neo Banks: A step further in the digital direction, neo banks are fintech firms providing innovative banking services exclusively through mobile apps and websites, often partnering with traditional banks for licensing requirements.

  • Challenger Banks: Similar to neo banks, challenger banks aim to compete directly with traditional banks by offering more user-friendly and cost-effective banking solutions.

  • Online Credit Unions: These are member-owned financial cooperatives that offer online banking services, focusing on community-oriented banking solutions with competitive rates.

  • Digital Arms of Traditional Banks: Many traditional banks have launched their online-only segments to cater to the digital-savvy consumer, combining the trust of conventional banking with the convenience of online services.

Each of these digital banking models presents a unique approach to managing your finances online, reflecting the dynamic nature of banking in an online world.

Safety Measures and Regulations

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So, the big question remains: Is online banking safe? The answer is a resounding yes, and here's why:

Online banks and credit unions have adopted a myriad of security measures and are under the watchful eye of regulatory bodies to ensure the safety and integrity of your financial transactions and information.

Fortified Security Measures

One of the cornerstones of online banking security is multi-factor authentication (MFA). This system requires more than one form of verification before granting access to an account, significantly reducing the risk of unauthorized access.

It's a bit like having a series of doors, each with a different key, protecting your most valuable assets.

  • Multi-Factor Authentication: A combination of something you know (like a password), something you have (such as a smartphone), and sometimes even something you are (fingerprint or facial recognition) makes it exponentially harder for intruders to breach your account.

  • Secure Internet Connection: Online banks ensure that your data is transmitted securely using encryption protocols. Think of it as sending your information in a safe that only the intended recipient can open.

Regulatory Safeguards

In Canada, the Federal Deposit Insurance Corporation (CDIC) and the Canadian Credit Union Association (CCUA) play pivotal roles in ensuring the safety of deposits and the overall health of the financial system.

These bodies provide a safety net, protecting depositors from bank failure and ensuring that your money is always secure.

  • The CDIC insures eligible deposits at its member institutions up to $100,000 per insured category, offering peace of mind to savers and investors. Wondering if your financial institution is insured? Check here for the complete list of CDIC member institutions.

  • For further assurance, discover how Canadian bank accounts are insured, and learn about the protection extended to both chequing and savings accounts.

Through robust security protocols and stringent regulatory oversight, online banking emerges as a secure and reliable means of managing your finances.

These measures ensure that your online banking experience is not just convenient, but also exceptionally safe.

Comparing Online Banks with Traditional Banks and Credit Unions

Navigating the financial landscape often comes down to choosing where to place your trust and your money. Whether it's a bank or credit union, a traditional bank, or an online counterpart, each offers distinct safety features and benefits.

But how do they stack up against each other, especially in the realm of online banking services?

Safety Across the Board

When it comes to security, both traditional banks and credit unions have long established their fortresses with physical security measures and federal insurance.

Online banks, however, have had to build trust from the digital ground up. They've done so through advanced cybersecurity measures, such as encryption and multi-factor authentication, ensuring that your online banking experience is both safe and secure.

Access and Convenience

The clear advantage of having a bank account online lies in its unparalleled access and convenience. Online banks offer the ability to manage your finances anytime, anywhere, without the constraints of branch hours or locations.

This digital-first approach caters to the modern consumer's lifestyle, where efficiency and ease of access are paramount.

A Personalized Banking Experience

Ultimately, choosing between an online bank, a traditional bank, or a credit union boils down to personal preference and financial needs.

If you're leaning towards the digital convenience of online banking, learn how you can open a bank account online, blending the benefits of traditional banking with the modern-day perks of digital accessibility.

How to Ensure Your Online Banking is Secure

Image: UnSplash

Ensuring the security of your online banking goes beyond relying on your financial institution's safeguards. It's about taking proactive steps to protect your online banking information and financial transactions.

Here are essential tips to bolster the security of your banking online, making it a fortress against potential digital threats.

Secure Your Connection

  • Use a VPN: When accessing your online bank via unsecured Wi-Fi networks, such as those in coffee shops or airports, always use a Virtual Private Network (VPN). A VPN encrypts your internet connection, making it difficult for hackers to intercept your data.

  • Bookmark Your Bank's Website: To avoid falling prey to phishing scams, bookmark your bank’s website and search for products there. Never click on a link from a random website or email. This practice ensures you're visiting the legitimate site, not a fraudulent one designed to steal your information.

  • Secure Internet Connection: Always ensure you're using a secure Internet connection when performing financial transactions. Look for "https://" in the website's URL, signifying a secure connection.

Enhance Your Online Banking Practices

  • Enable Multi-Factor Authentication (MFA): Many banks offer MFA but may require you to opt in. This extra layer of security requires multiple forms of verification before granting access to your account, significantly reducing the risk of unauthorized access.

  • Set Up Alerts: Activate alerts for transactions, withdrawals, or foreign logins. This way, you’ll be immediately informed of any unusual activity, allowing you to act swiftly.

  • Notify Your Bank of Travel Plans: Inform your bank before travelling overseas to prevent your account from being frozen due to suspicious foreign transactions.

  • Diversify Your Passwords: If you keep your money in multiple accounts, ensure that the passwords for each are different. Using unique passwords for each account adds an extra layer of security, making it harder for unauthorized access to spread if one account is compromised.

Leverage Secure Banking Tools

For added security in online shopping, consider using virtual cards. These are digital versions of your physical debit or credit card, designed to protect your main card number from being exposed online.

A virtual card generates a unique card number for each transaction or merchant, reducing the risk of fraud and unauthorized charges. It's an excellent tool for safeguarding your financial transactions online.

Utilizing Online Banking for Personal Finance Management

Online banking has revolutionized personal finance management, providing tools and services that empower individuals to take control of their financial health. With the convenience of online banking services, managing your finances has never been more accessible or efficient.

  • High-Interest Savings Accounts: By choosing an online bank that offers high-interest savings accounts, you can grow your savings faster than traditional savings accounts. These accounts are ideal for setting aside money for future goals, emergencies, or any planned spending.

  • Plans for Spending and Saving: Online platforms like KOHO often come with built-in tools for budgeting, tracking spending, and setting savings goals. These features enable you to create a tailored plan for your income and expenses, ensuring you can save effectively and spend wisely.

Additionally, online banking plays a pivotal role in credit building and monitoring. Platforms like KOHO offer services designed to help build your credit, providing you with insights into your credit score and tips on improving it over time.


Online banking offers a secure, efficient, and convenient way to manage your personal finances. From high-interest savings accounts to innovative tools for spending and saving, online banks have made financial management more accessible than ever.

With robust security measures like multi-factor authentication and secure internet connections, you can rest assured that your bank accounts and financial transactions are protected.

Online banking not only simplifies the way we handle our money but also provides peace of mind through enhanced security features.

For more insights into online banking or banking in Canada, the KOHO blog is an excellent resource for staying informed and empowered.

Note: KOHO product information and/or features may have been updated since this blog post was published. Please refer to our KOHO Plans page for our most up to date account information!

Nick Saraev

Nick is a freelance writer and entrepreneur with a particular interest in business finance. He's been featured in publications like Popular Mechanics and Apple News



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